PAYMENT, DUE DATES

Payment

(1) Our minimum order is 100 Euro

(2) Your discounted prices are based on your Total order Value.

(3) All orders must be paid prior to delivery.

(4) The Buyer has the possibility of payment by bank transfer, direct debit, paypal or credit card (Visa and Mastercard).

(5) If the Buyer has chosen payment by Bank transfer, the following account for your payment must be used:

Bank Name: Sparkasse Koeln Bonn

Account holder: e.K Nakhla

Account number: 1934 3062 73

IBAN: DE35 3705 0198 1934 3062 73

BIC: COLSDE33XXX

The Buyer Order ID, must be stated as a reference for your payment.

    Due Dates

Maison Zoe uses the delivery service of DHL, Hermes,UPS and DPD.

Unless otherwise confirmed by MAISON ZOE in writing, the products shall be delivered as follows:

1) If the stock in the product description noted as in stock, then it is ready for shipment within 1 to 3 days.

2) If the stock in the product description noted as backordered and the total order of the Buyer is less than 2000€, then it is ready for shipment within 4 to 6 weeks.

3) If the stock in the product description noted as backordered and the total order of the Buyer is more than 2000€, then it is ready for shipment within 4 to 8 weeks.

(4) The exact delivery date depends on the zone to which the order is to be delivered. The Buyer will receive an E-Mail with the shipping confirmation. The different zones can be seen on Packing & Shipping page.

(5) In case of Bank transfer, we will start working on your order after receiving a proof of the Bank transfer.

(6) If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.

VAT CALCULATION

We have 2 scenario for VAT calculation on our shop

To confirm the validity of your European VAT number, we advise you to use VIES VAT number validation, kindly choose your member state, add your VAT Number and click on verify

 
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